Report Potholes

Report potholes in major/arterial streets, residential streets, and in alleys to the Street Department.

Begin online Call 314-622-4800


The Street Division is responsible for maintaining city streets in good condition.  Potholes are an inevitable side effect of St. Louis' fluctuating temperatures, particularly in the spring.  We encourage residents to report pothole locations so crews can respond quickly to patch them.


When you discover a pothole, please make note of the hundred block and street (or intersection).


Use the "Begin Online" button below and report 

  • Potholes in major/arterial street 
  • Potholes in residential streets 
  • Potholes in  alleys

or call the Citizens' Service Bureau (CSB) at 314-622-4800. 

Begin online Call 314-622-4800

What to Expect

The CSB will submit a detailed service request to the Street Division, who in turn will dispatch a crew to patch the pothole. Potholes on a major street are filled within 2 business days. Potholes on a residential street are filled within 7 business days.


Citizens' Service Bureau

(314) 622-4800

1520 Market St. Room 4087
St. Louis, Mo 63103

Monday - Friday, 8:00 AM - 5:00 PM (excluding City holidays)

Contact the Citizens' Service Bureau

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