Report a Problem With Trash, Debris and Containers

Report a problem with missing, misplaced, damaged or overflowing trash containers or commercial dumpster, unsatisfactory collection, billing or collection schedules.

Begin online Call 314-622-4800


The City of St. Louis Streets Department appreciates reports of problems with trash and debris. Department personnel may already be aware of a problem and may already be working to solve it, but sometimes your report is what's needed to learn about a problem.


Provide as much information as possible. Include information on:

  • Address or intersection
  • Describe conditions


  1. Start with the 'Begin Online' button below and select the service that best describe the situation.
  2. Complete the steps and submit the request.

Begin online Call 314-622-4800


No fee associated with the service request.

What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service request.

Additional Information

To find helpful information about how the Refuse Division works, review the City of St. Louis Refuse Collection Rules.
Recycling requests or problems are handled differently than trash and debris. For information or problems with recycling, review the City of St. Louis Refuse Division's Recycling Program.
To determine your trash collection schedule, enter your address in the address and property locator. Specific dates and times will show under the 'Trash and Maintenance' section. Holiday collection schedules may vary. 


Recycling Section

(314) 772-4646

4646 Shenandoah
St. Louis, Mo 63110

Monday-Friday, 8:00 a.m. - 5:00 p.m.

Contact the Recycling Section

Was this page helpful?      

Comments are helpful!
500 character limit

Feedback is anonymous.