Pay a Water Bill

Options on how to pay a water bill issued by the City of St. Louis Water Division

Begin online Call (877) 309-4928

On This Page

Overview

There are several ways to pay a water bill. In person at several locations, by mail, by direct payment from a checking or savings account, and by credit card online.
 
Bills are mailed quarterly.

Preparation

To pay a water bill one needs the water bill account number. This number is included on the water bill upper-right corner.

Instructions

In Person

In person payment is possible at the following locations:
 

Water Division 

1640 S. Kingshighway 
St. Louis, MO 63110
 
Monday - Friday 8 a.m. to 5 p.m 
 
City Hall 
Office of the Collector of Revenue 
Room 109 
St. Louis, MO 63103 
 
Monday - Friday 8 a.m. to 5 p.m. 

By Mail

All checks are to be made payable to "Gregory F.X. Daly, Collector of Revenue."
Checks, money orders, and travelers checks are accepted. 
No cash is accepted.
 
Mail the payment to:
 
Gregory F.X. Daly 
Collector of Revenue
City Hall, Room 109
1200 Market Street
St. Louis, MO 63103  
 

By Credit Card

To pay the water bill credit card call 1-877-309-4928 or follow the online payment method below.
 

Direct payment from a checking or savings account

One can pay water bills directly from a personal checking or savings account by establishing a Direct Payment Plan.
 
This is a no-cost service and can be cancelled at anytime. 
 
Request a Direct Payment Plan form by calling St. Louis Collector of Revenue's Office at (314) 622-4179, Monday-Friday 9 a.m. - 5 p.m.
 
A billing notice with all the billing information is mailed and the payment amount is automatic. 

Pay Online 

To make a payment online click the "Begin Online" Button that links to our payit Payment portal. 

Payit Payment Portal Steps:

  • Sign in as "Guest" or proceeded to create an account using your email or Facebook account.
  • Select Pay Water Bill
  • Have your Account number or address ready to complete payment

Online payment requires the creation of an account.

Customers can Sign-up on the Water Division Website

Customers with existing account can login on the Water Division website and proceeded with the payment.

More information on water bill online payment is available on the Water Division Online Access website.

Begin online Call (877) 309-4928

Fees

Water Bill Fees vary by Meter Rates Types 

Visit Water Division Water Rates for more acurate information on the type of rates and fees that apply to your Water Bill.

What to Expect

Payment of the water bill and receipt.

Additional Information

Flat Rate Vs Metered Rate

Residential water users interested in exploring a flat rate need to contact the Water Division and ask if they qualify for the flat rate. The Water Division can assess whether a flat rate is comparable to a customer metered rate and/or calculate such rate. 
 
More on calculating a flat rate on the Water Division Water Rates webpage.

Contact

Water Division

customerservice@stlwater.com

(314) 771-2255

1640 S. Kingshighway
St. Louis, MO 63110

Monday - Friday 8 AM - 5 PM

Contact the Water Division

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