Report a Water Problem

Report a water running problem, an open hydrant, a water quality issue, or another water related concern.

Begin online Call 314-622-4800


The City of St. Louis Water Division appreciates calls anytime to let them know that there is a problem with Water Department structures. Department personnel may already be aware of the problem and may already be working to solve it, but sometimes your call is what's needed to learn about a problem within the system.


Provide as much information as possible.  Include information on

  • Address  or intersection
  • Describe conditions



  1. Start with the 'Begin Online' button below and select the service that best describe the situation.
  2. Complete the steps and submit the request.

Begin online Call 314-622-4800


 No fee associated with the service request.

What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service  request.

Additional Information




Water Division

(314) 771-2255

1640 S. Kingshighway
St. Louis, Mo 63110

Monday - Friday 8 AM - 5 PM

Contact the Water Division

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