Apply For or Restore Water Service

How to apply for a new water service account or restore service for an existing account

Begin online Call 314-622-4800


The following form(s) must be filled out to establish or restore water service with the City of St. Louis Water Division.


Applying For New Water Service

Please note that although this form is online for your convenience, it does need to be signed by the resident AND the owner, if different. Also, before water can be turned on, the Note of Responsibility (Page 3) needs to be filled out and signed.

Download the Water Service Application Form.

Request to Restore Water Service


  1. Fill out the appropriate form(s), listed above.
  2. Print and sign the form(s).
  3. Submit the forms to the Water Division.

Applications will be accepted in 4 ways:

  • Fax your signed application to: (314) 771-8762
  • Hand Deliver your signed application to:  1640 S. Kingshighway
  • Email a scan of your signed application to:
  • Mail your signed application to:  
    City of Saint Louis Water Division
    Customer Service Section
    1640 S. Kingshighway
    Saint Louis, MO 63110

Begin online Call 314-622-4800

What to Expect

The Water Division will review your application.


Water Division

(314) 771-2255

1640 S. Kingshighway
St. Louis, Mo 63110

Monday - Friday 8 AM - 5 PM

Contact the Water Division

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