Mayor Lyda Krewson appointed Irene Agustin as the City’s new director of Human Services on October 24, 2017. Agustin previously served as the department’s chief program manager for the Division of Homeless Services. She has been with the City since 2015.
Agustin is a native St. Louisan who has dedicated her career to working with vulnerable populations. She holds a bachelor's degree in social work from Creighton University and master's degree in social work from St. Louis University.
Before joining City government, Agustin worked with the Phoenix Crisis Nursery and Central Arizona Shelter Services, building relationships, expanding community outreach and working on strategies to improve shelter and supportive services for homeless populations.