Report a Disability Issue

Submit concerns on disabled parking, ADA accessibility of public buildings and programs, no interpreter for the deaf provided, sidewalk and ramp repair or replacement, sidewalk inspections.

Begin online Call 314-622-4800


The Office on the Disabled assists the City in creating and maintaining a physical environment that is as accessible as possible for people of all disabilities.

If you have concerns of faced an issue with disabled parking, ADA accessibility of public building and programs, need a sidewalk or ramp repair, or want to request an inspection this is the place to start.


  1. Collect as much information as possible: 
    • Address or intersection
    • Describe the conditions
    • Date and time
    • Circumstances of the event
  2. Start with the 'Begin Online' button below and select the service that best describe the situation.
  3. Complete the steps and submit the request.

Begin online Call 314-622-4800


No fee associated with the service request.

What to Expect

You will receive an email with a request ID number.  

You can use the number to check the status of the service  request.


Office on the Disabled

(314) 622-3686

1200 Market Street, Room 30
St. Louis, MO 63103

9am-5pm Monday-Friday Please Note: At this time to help prevent the spread of the COVID-19 virus, essential services will be provided by phone or email only during regular business hours.

Contact the Office on the Disabled

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