Report a Disability Discrimination Grievance

How to file a grievance about disability discrimination in the City of St. Louis

Overview

Title II of the Americans with Disabilities Act (ADA) requires that the City make its facilities, services, and programs accessible to people with disabilities and in compliance with the ADA. 

This is a summary of the full ADA Grievance Procedure. If you feel that you have not been able to access City government because of accessibility issues, or because you have been discriminated against based on your disability, please folow the steps below.

Instructions

  1. Download a ADA Grievance Form.
  2. Submit a completed and Signed form to:

    Office on the Disabled
    1200 Market Street, Room 30
    St. Louis, Missouri 63103
Fax: 314-622-4019

Fees

No fees.

What to Expect

  • Your complaint will be investigated in the order received.
  • The applicant will be contacted with the results.

Additional Information

For organizations or businesses outside the City's responsibility, please contact:

Contact

Office on the Disabled

kreitnerk@stlouis-mo.gov

(314) 622-3686

1200 Market Street, Room 30
St. Louis, MO 63103

9am-5pm Monday-Friday Please Note: At this time to help prevent the spread of the COVID-19 virus, essential services will be provided by phone or email only during regular business hours.

Contact the Office on the Disabled

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