Office on the Disabled
Office on the Disabled Overview of Services
Top Requested Pages
Contact Info
Phone:
(314) 622-3686
TTY Phone:
(314) 622-3693
Address:
1200 Market Street
Room 30
Hours:
9am-5pm Monday-Friday
Please Note: At this time to help prevent the spread of the COVID-19 virus, essential services will be provided by phone or email only during regular business hours.
About Us
The Office on the Disabled assists the City's being in compliance with the Americans with Disabilities Act (ADA). The Office also assists the City in making it one that welcomes people of all disabilities as full and equal participants in the community. The City of St. Louis does not discriminate against individuals with disabilities in violation of the Americans with Disabilities Act.
As such, this Office provides assistance to people who have all types of disabilities, including but not limited to hearing, seeing, mobility, developmental, and psychiatric.
ADA Transition Plan Survey
We would like your input! The City of St. Louis is developing an Americans with Disabilities Act (ADA) Transition Plan that combines all of the City’s past efforts, examines access to City buildings, parks, and public rights-of-way. You can take part in helping to develop a plan to eliminate barriers to access by filling out the on-line survey at https://www.surveymonkey.
Events
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No events available.
Procurement
Notice Under the Americans With Disabilities Act
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of St. Louis will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment
The City of St. Louis does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication
The City of St. Louis will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of St. Louis programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures
The City of St. Louis will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in the offices of the City of St. Louis, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of St. Louis, should contact the office of David J. Newburger, Commissioner on the Disabled, Office on the Disabled, City Hall, Room 30, 1200 Market Street, St. Louis, Missouri 63103 as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the City of St. Louis to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Individuals working for the City with job related issues should follow the procedure stated in City of St. Louis Department of Personnel Administrative Regulation No. 103. Any other complaint that a program, service, or activity of the City of St. Louis is not accessible to persons with disabilities should be directed to David J. Newburger, Commissioner on the Disabled, Office on the Disabled, City Hall, Room 30, 1200 Market Street, St. Louis, Missouri 63103, telephone (314) 622-3686, TTY (314) 622-3693, fax (314) 622-4019.
The City of St. Louis will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
Our Services
- assisting City Departments to make all their services fully accessible
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responding to grievances presented by individuals with disabilities
- providing people using City services alternative forms of communication as needed
- participating with other public and private organizations working to make our City fully accessible and full of opportunities
- providing individuals with information on resources to other appropriate agencies for services and for help with developing independent living strategies
- finding reasonable accommodations for disabled City employees and job applicants
- providing training on the ADA to various City agencies and others as appropriate
- working toward making the physical environment in the City as accessible as possible
Quick Links
Accessible Parking in Front of Residence
Request an accessible parking permit on the street in front of a residence.
Report a Disability Discrimination Grievance
How to file a grievance about disability discrimination in the City of St. Louis
Report a Disability Issue
Submit concerns on disabled parking, ADA accessibility of public buildings and programs, no interpreter for the deaf provided, sidewalk and ramp repair or replacement, sidewalk inspections.
Office on the Disabled Menu
Contact Information
Email: kreitnerk@stlouis-mo.gov
Phone:
(314) 622-3686
TTY Phone:
(314) 622-3693
Fax:
(314) 622-4019
Hours:
9am-5pm Monday-Friday
Please Note: At this time to help prevent the spread of the COVID-19 virus, essential services will be provided by phone or email only during regular business hours.
Address:
1200 Market Street
, Room 30
St. Louis, Missouri 63103
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